Always Be Present

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Our philosophy of Always Be Present has several meanings. It means that our caregivers are connected and engaged with you. They are available 24 hours a day. They are awake and alert in the overnight hours. They are not allowed to use their cell phones while they are working. There are no outside distractions. They are present with you and involved in your care during their entire shift. They listen to you. Our caregivers, residents, and their families get to know each other and bond.

Our caregivers, residents, and their families get to know each other and bond.

Our owner, Margaret, is always close by and available on her cell phone any time of the day. Our caregivers know they can reach Margaret at a moment’s notice on evenings or weekends if any problems arise.